Susan has almost 20 years of experience in real estate and was Valerie Mitchener’s assistant for three years prior to Valerie founding HM Properties in 2006. She was with Valerie through thick and thin as HM Properties continued to grow and helped her manage hundreds of listings and sales throughout that time. In 2013, Susan was able to take a few years off to raise her young children and went back to work as a Broker and closing coordinator for Hudson Hampton RE Consultants for a couple years. She rejoined HM Properties as a Broker/Realtor® in February 2021.
Susan is a native North Carolinian and grew up in Durham. After graduating from Appalachian State University, she moved to Charlotte and was a leasing agent for TCRS in the Ballantyne area for a year. She went to work for Valerie as her assistant in 2003 and spent the next 10 years working for and learning from one of the top brokers in the region.
From a young age, Susan knew she wanted to work in real estate and truly enjoys being a Broker/Realtor®®. She loves getting to know her clients and building lasting relationships with them. She loves to see their excitement when we find the right home and also enjoys showing newcomers around the Charlotte area and getting them settled into their new home town. Being able to truly listen and understand what her clients need is important to Susan as is keeping the lines of communication open. She wants her clients to understand every step of the process and feel confident in her ability to guide them.
Susan and her husband, Philip, live in Olde Providence with their children, Ben (11) and Jillian (7), and their two dogs, Bear, a Yorkipoo, and Bunny, a mini Golden Doodle. She enjoys spending time with her family, walking, exercising at The Bar Method, trying new clean crafted wines, and traveling. Susan volunteers at Olde Providence Elementary School and for Charlotte Young Lives. She and her family also attend New City Church.
Susan was instrumental in helping us find and purchase our first home during the pandemic and hot market! She and her entire family were always on the lookout for any new houses that would check our boxes! Though we didn't know Susan prior to working with her, we walked away from the entire process feeling like we not only gained a house, but a friend at that! Susan is very knowledgeable, personable, reliable, quick to respond, and gets the job done! We loved working with Susan! She is a true gem!Dina & Vitaliy B
Working with Susan was a top notch experience from the initial communication through the celebration of purchasing our home. She walked alongside us, helping us to never feel overwhelmed, but educated and confident and each decision we had to make along the way. I highly recommend Susan for both her skill and passion as a realtor, but also because of her integrity and work ethic. We are proud to call our little slice of Charlotte home and we have Susan to thank for it!Chuck & Terri F