our agents

Susan has almost 20 years of experience in real estate and was Valerie Mitchener’s assistant for three years prior to Valerie founding HM Properties in 2006. She was with Valerie through thick and thin as HM Properties continued to grow and helped her manage hundreds of listings and sales throughout that time. In 2013, Susan was able to take a few years off to raise her young children and went back to work as a Broker and closing coordinator for Hudson Hampton RE Consultants for a couple years. She rejoined HM Properties as a Broker/Realtor® in February 2021.

Susan is a native North Carolinian and grew up in Durham. After graduating from Appalachian State University, she moved to Charlotte and was a leasing agent for TCRS in the Ballantyne area for a year. She went to work for Valerie as her assistant in 2003 and spent the next 10 years working for and learning from one of the top brokers in the region.

From a young age, Susan knew she wanted to work in real estate and truly enjoys being a Broker/Realtor®®. She loves getting to know her clients and building lasting relationships with them. She loves to see their excitement when we find the right home and also enjoys showing newcomers around the Charlotte area and getting them settled into their new home town. Being able to truly listen and understand what her clients need is important to Susan as is keeping the lines of communication open. She wants her clients to understand every step of the process and feel confident in her ability to guide them.

Susan and her husband, Philip, live in Olde Providence with their children, Ben (13) and Jillian (9), and their two dogs, Bear and Bunny. She enjoys spending time with her family, walking, and traveling. Susan volunteers at Olde Providence Elementary School and Carmel Middle School. She and her family also attend New City Church.