our agents

I had the pleasure of working with Val from the searching for the right property through selection, closing and thereafter. She has extraordinary experience, knowledge and ability, but more importantly, she has genuine care and concern for the best interests of her client. Having practiced real estate law for over twenty-five years in New York and around the country, I can say that Val is the best broker I have ever met.

Professional, responsive, good listener and sharp eye. Helped us with several properties over the course of a few years. Patient with us as we worked through offers, values and desires. We called her about a lot we found and she pulled it together all the way through closing.

Hands down, best in the business. She is more knowledgeable about her field than I can explain in this short review. She was direct and accurate with her feedback and suggestions to help our home to sell quickly. She is well connected in the Charlotte community and that also helped in our timely sale! Thanks, Val!

She was able to complete a difficult deal for us while satisfying both parties. She has represented be in sale and purchase in both cases we have had the best result possible.

Valerie is extremely knowledgeable about the Charlotte real estate market. Her advice on market conditions, pricing and other related matters was very accurate. She successfully promoted the sale of the residence through open houses, multiple listing services and advertisements.

Valerie is a consummate professional who has extraordinary subject matter and market place expertise. Valerie built and maintains a reputation of high integrity including a very positive brand with her peers in the industry. She is highly regarded by other firms and other agents. Valerie is a skilled negotiator and is passionate about her work. Valerie has represented me on several home sales and on several purchases, as well. There are many realty companies in the marketplace and even more agents. Valerie Mitchener and her firm HM Properties are a cut above the rest. Valerie was a small business owner prior to owning her firm and applies a standard of experience, expertise and excellence to all interactions and transactions.

We worked on two transactions with Val: we bought and sold the same house. In both, we found her local expertise to be exceptional. She carefully guided us through the acquisition process which included a couple sticky issues around pricing and concessions. She got us comfortable with the market pricing and we executed. That turned out to be fruitful. We moved in, completed some renovations, and then needed to relocate for a job in another market. We ended up asking her to compete against several other reputable agents in the market so we could evaluate asking price, commissions, and sales planning. There were no doubts about her market experience after completing the evaluation process. One agent told us we were not thinking realistically when suggesting that our asking price was more than $150k above comps. We did not share that information with Val in advance to be completely objective. She gave us a thorough review of the market and her thoughts on asking price exceeded my expectations. Moreover, she laid out an effective process that made us feel confident and comfortable. We signed back up. Three weeks later, we entered into a contract that was within expectations (and a net 31% increase over the acquisition price some 36 months earlier). It proved to be a tough closing process, and she managed the negotiation process with a deft hand and was a fierce advocate for us. We felt she was genuinely on OUR SIDE the whole time and not just trying to close a deal. We are tough customers with whom to deal because we set high expectations for all of our service providers. She exceeded each and everyone of them from professionalism, client advocacy, accessibility, and thoughtful sales strategy. I would say that they are even some of the best service providers of any industry in the Charlotte metro market. We highly recommend Val for anyone seeking the services of a real estate agent.

My experience from working with Valerie from the very beginning to the sale of our home was a great experience. Valerie was pleasant, direct, honest and I always felt she was upfront with me. During the entire process I was completely comfortable and never once doubted my decision to use her to sell our home. Valerie is passionate about what she does which brings much confidence and security. I highly recommend Valerie and her team.

Valerie gave me great advice on what to do prior to HM listing my house. She always gave me notice before showing my house and gave me prompt feedback. She was great during the negotiations and with guiding me through finding movers, helping me find workmen to get quotes from for my new home, and reminded me of the things "to do" i.e. Discontinue insurance on "old" home, insure new home, transfer utilities etc. Valerie made everything so easy.

Simply the best! Extremely knowledgeable about market. Able to tap into opportunities. Understands completely my needs and preferences. Very perceptive regarding advantages and disadvantages of individual properties.

Valerie is simply the best. My family and I will be forever grateful to her for everything she did to help our relocation to Charlotte. Her service level is impeccable, her knowledge of the properties and neighborhoods is unsurpassed, and she really takes the time to understand exactly what you are looking for. I highly recommend Valerie.

Valerie is the best! With unmatched knowledge of the local market and years of experience, we felt very comfortable entrusting her with the sale of our home. The home sold quickly and for top market value.

Working with Valerie was very smooth and easy. She was very helpful beyond the purchase of the lot by recommending builders and making sure that I would get soil engineer reports etc. I highly recommend her and would certainly chose her again for any future real estate transaction.

Valerie negotiated our home sale with a particularly difficult client. Without her help and expertise the sale would not have concluded. We needed significant, unexpected repairs to an expensive home and the repair was organized rapidly and at a significant discount to the expected price. Let me state this again. The deal would not have concluded without Valerie's expertise.

Valerie is an outstanding real estate agent. She knows the business very well and provided guidance and suggestions without being pushy or controlling. She is the most knowledgeable agent my husband and I have encountered including having bought and sold property in areas such as D.C. I highly recommend Valerie without reservation. I appreciate the hard work she put forward in selling our home. All of her suggestions were spot on. Thank you, Valerie, for a very positive experience!